At Genius Infotech, we strive to provide you with a seamless shopping experience, including efficient and reliable shipping services. Please read the following shipping policy to understand how we process and deliver your orders:
Delivery Charges:
Delivery charges vary depending on the specific product and its value. For orders below Rs 500, a nominal delivery charge of Rs 40 per item may be applied for products listed as Flipkart Plus. Orders of Rs 500 or above qualify for free delivery.
Estimated Delivery Time:
We endeavor to procure and ship items within the time specified on the product page, excluding public holidays and Sundays. The estimated delivery time depends on factors such as the seller offering the product, product availability, the destination address, and the courier partner's delivery schedule.
Hidden Costs:
At Genius Infotech, we believe in transparency. There are no hidden charges when you make a purchase. The price displayed on the product page is final and all-inclusive. Delivery charges, if applicable, are clearly mentioned and are charged extra based on the seller's shipping policy.
Delivery Time Variation:
The estimated delivery time may vary for each seller due to factors such as product availability, seller location, destination address, and courier partner's delivery schedule. To obtain more accurate delivery times, please enter your default pin code on the product page.
Serviceability Issues:
If Genius Infotech does not ship to your area, please enter your pin code on the product page to check for serviceability. Serviceability depends on factors such as seller preferences, legal restrictions, and courier partner coverage.
Cash on Delivery (CoD) Availability:
The availability of CoD depends on our courier partner's ability to accept cash payments at your location. Please enter your pin code on the product page to check CoD availability, as it may be limited based on destination and order value.
Return Policy:
Returns are hassle-free at Genius Infotech. Simply contact us to initiate a return, and our team will guide you through the process. Ekart Logistics will facilitate pick-up whenever possible. If not, you can return the item through a third-party courier service, with return fees borne by the seller.
Delivery Confirmation Issues:
If you did not receive your order but received a delivery confirmation SMS/email, please report the issue within 7 days for investigation. Thank you for choosing Genius Infotech. If you have any further questions or concerns regarding our shipping policy, feel free to contact our customer support team.
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